Our focus is on helping our customers in the area of New Business Development and Account Management…i.e. winning new business and retaining existing customers. This is achieved through improving the Skills, Knowledge and Attitudes (Culture) of existing people across the whole organisation and improving the selection process used for new recruits joining the business.
In today’s fast-moving, ever-changing markets, customers are significantly more demanding and their expectations are continually on the rise. To help bring results in today’s tough business environment for our customers, we develop and improve the Skills, Knowledge and Attitudes (Culture) of existing people across the whole organisation by developing training and coaching programmes that focus not only on improving performance in the short term, but achieve sustained levels of ‘excellence’ in the longer term.
A key part of Xel’s overall service is not only providing highly effective training and development programmes for existing members of the team, but also to support our customers by ensuring that they have the ‘right’ people in the ‘right’ roles through advising on restructuring and/or by providing highly effective recruitment services and consultancy in key areas such as Personality Profiling, Aptitude Testing, Defining Job and People Profiles, Conducting Final Interviews of short listed candidates and Writing Job Descriptions.