This Master Class is designed for senior and middle-level managers and supervisors from any function within the business. The Master Class enables leaders and managers to gain a thorough understanding of how to release their own potential and the potential of others.

Delegates explore their own management and leadership style and identify areas for development. They will learn a range of key skills essential for getting the very best out of people in today’s business environment.

Master Class Objectives

  • Understand the difference between management and leadership
  • Know how to use leadership skills to improve their own personal performance
  • Understand how to maximise the potential from others using leadership, motivation and teamwork
  • Be able to coach, develop, support and motivate their people for improved effectiveness

Delegates will learn

  • How to move from management to leadership
  • How to lead change
  • How to apply the ‘Action Centred Leadership’ model
  • The importance of empowerment – creating the right environment for profitability
  • How to interpret their own management/leadership style and how it effects the team
  • How to motivate people to achieve peak personal performance
  • How to communicate effectively
  • How to apply effective feedback
  • How to overcome limiting beliefs
  • How set goals and objectives for themselves and for others
  • How to use appraisal techniques
  • How to increase personal credibility